Amendments, cancellation and refunds

Amendments

• Can my cruise itinerary change after booking?
• Can I amend the bed configuration in my cabin?
• How do I amend/change my booking?
• Can I change a name or a title on my booking?
• How do I opt out of the automatic upgrade? (P&O Cruises, Cunard and Princess Cruises guests)
• Can I arrange a gift such as flowers or chocolates to the booking for a special occasion?

See all 12 articles

Cancellation policy

• I need to cancel my cruise booking, are there any charges?
• Can I cancel my cruise within 24 hours?
• Can I change the date of my sailing?
• Cancellation invoice and no-show letter
• Cancellation Invoice And No-Show Letter

Refunds and credits

• What is your refund policy?
• When am I entitled to a refund?
• Why are you requesting bank account details from me?
• My flight was delayed, am I entitled to compensation?

About Planet Cruise and know your rights as our customer

• Are Planet Cruise my travel agency or tour operator?
• Can I be denied boarding?