Planet Cruise Help Centre
Use the search bar or topic categories below to find the information you need, such as our contact details, opening hours, ticketing and port parking. Please click here to contact us and here to access My Booking.
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All about Cruising
- Cruise terminology
- New to cruising?
- Cabins
- What to wear/dress code
- Dining on cruise ships
- Purchases & gratuities
- Travelling with kids
- Facilities & Services
- Loyalty & Shareholders Schemes, Discount vouchers & Free Gifts
- Cruise Fares
- Book On Board (BOB)
- How to book a cruise holiday
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Plan your Trip
- Drinks Packages
- Shore excursions
- Car parking & Transfers
- All you need to know about Southampton Port
- All you need to know about Tilbury Port
- Departure Ports
- Mobility & Medical Assistance
- Covid-19 Travel Information
- Immunisations/vaccinations
- Cruise Luggage
- Onboard Credit
- Foreign Currency
- Amtrak Rail
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Manage My Booking
- Contact Us
- Making A Payment
- My Booking
- Amendments
- Flights
- Tailor-made Bookings
- Cruise line online portals and apps
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Tickets and Important Documents
- Your Booking Confirmation
- Pre-cruise checklist
- Tickets and Online Check-in
- ATOL & API (Advanced Passenger Information)
- Passport Information
- Insurance