Planet Cruise Help Centre
Use the search bar or topic categories below to find the information you need, such as our contact details, opening hours, ticketing and port parking
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All about Cruising
- Cruise terminology
- New to cruising?
- Cabins
- What to wear/dress code
- Dining on cruise ships
- Purchases & gratuities
- Travelling with kids
- Facilities & Services
- Solo Cruises
- Cruise Fares
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Plan your Trip
- Pre-cruise checklist
- Departure Ports
- Car parking & Transfers
- Flights
- Luggage
- Mobility & Medical Assistance
- Immunisations/vaccinations
- Shore excursions
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Manage My Booking
- Getting In Touch & Opening Hours
- My Booking
- Web Chat
- MSC Booking Management
- Amendments
- Pre-booking extras
- Onboard Credit
- BOB (Book On Board)
- Loyalty Numbers & Shareholders Benefit
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Tickets and Important Documents
- Your Booking Confirmation
- Online Check-in & travel documents (including luggage labels)
- ATOL & API (Advanced Passenger Information)
- Passport & Visa Information
- Insurance