How Can I Pay For My Cruise?

The easiest way to settle your balance is to make an online payment from My Booking.

Pay online in My Booking

You can also pay for your cruise in the following ways:

• Bank transfer (BACS)
• Monthly Payment Plan

It can take up to seven days for your balance to update. Please ensure your payment is received by your due date; transfers made after business hours or on weekends will be processed the next banking day. You may still receive automated reminders while we register your payment.

Common payment queries 

Can I pay using two cards? 

Yes. Simply make separate online payments for your chosen amounts on each card.

My friend made the booking, but I want to pay my share.

The easiest way is via bank transfer. Alternatively, ask the lead passenger for permission to log in to My Booking to pay by card. If you want to pay over the phone, the lead passenger must give us permission to speak with you first. Once that's done, contact our Customer Service Team to make a payment.

I'm getting an error message when trying to pay. 

Please contact our Customer Care Team via Live Chat in My Booking. If it's urgent, call us on 0203 848 3679.

I have made a payment, but my transaction is still not showing on my booking. What should I do?

Once you pay by Bank Transfer, you will not see this payment straight away. Bank transfers are typically applied to your booking on the next banking day.

Important: Payments made on a Friday or over the weekend will be allocated on the following Monday (or Tuesday if it is a Bank Holiday).

If it has been longer than 5 working days, please contact our Customer Service Team.

I still need help.