Please visit our extensive online Help Centre, where you can find answers to most questions. Alternatively, please see all contact options below:
Live Web Chat
Have a question about your booking?
Speak to one of our friendly customer care advisors via our web chat facility. Open Mon-Fri 9am-5:30pm.
Would you like to request a change to your booking?
Log in to "My Booking" where you can view all booking information and request changes via our Booking Amendment Form.
If you have an urgent query and you are departing in the next 3 weeks, please call us. Open Mon-Sun 9am-5:30pm.023 9387 2210
Post departure feedback
If you would like to share post departure feedback or require post departure assistance, please email us:E-mail us