Live Web Chat
Speak to our Virtual Assistant (24/7) or connect to an Agent. Chats are usually answered within 5 minutes.
Open: 09:00am - 5:30pm Mon-Sun
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Email Us
Ask a question, amend your booking or arrange a callback via our form. Responded to within 3 working days.
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Call Us
For urgent questions or departures within the next few weeks.
Open: 09:00am - 5:30pm Mon-Sun
0239 427 1456
Medical Assistance
Mobility equipment, port assistance, or informing us of other medical needs.
Special Assistance
Visa Assistance
Expert support from our trusted partner, The Travel Visa Company.
Tel: 01270 904 557
Email: planet-cruise@thetravelvisacompany.co.uk
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Post Holiday
To share feedback or request post-departure assistance via our Resolution Team.
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