Manage My Booking

Getting In Touch & Opening Hours

• Sales and Customer Care Opening Hours
• Customer Contact Form
• Can any of the other passengers on my booking contact you?
• How can I opt out of marketing emails?
• Customer Feedback

My Booking

• What is 'My Booking'?
• How do I log in to 'My Booking'?
• What can I do and view in 'My Booking'?
• I can't log into 'My Booking'. What do I do?

Cruise line online portals and apps

• Should I download the cruise line's App?
• Princess Cruises Personalizer & Medallionclass App
• MSC online portal and App

MSC Booking Management

• MSC Manage My Booking & MSC App Information
• MSC Conditions of carriage
• MSC's health worker discount

Amendments

• Can I make an amendment to my booking?
• Is there a charge to amend my booking?
• Can I amend bed configuration in my cabin?
• Can I choose what time I dine, table size and who with?
• Can I pre-book or pre-select flight seats?
• Can I upgrade my cabin or flight?

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Drinks Packages

• Can I add a drinks package to my booking, who to contact and how to add?
• P&O Drinks Packages Explained
• MSC Drinks Packages Explained
• Royal Caribbean Drinks Packages Explained
• Princess Cruises Drinks Packages Explained
• Celebrity Cruises Drinks Packages Explained

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Onboard Credit

• What is OBC and how does it work?
• Where can I find details of my onboard credit?

Loyalty Numbers & Shareholders Benefit

• Cruise Line Loyalty Programmes
• How do I add my shareholders' benefit with Carnival Corporation?

BOB (Book On Board)

• What is a BOB?
• How does Booking On-board (BOB) work?
• How do I Book On-board?
• What can I book on-board?
• What are the benefits to Booking On-board?
• I booked on-board, who do I speak to about amending my booking?

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