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  1. PlanetCruise Help Centre
  2. Tickets and Important Documents

Tickets and Important Documents

Your Booking Confirmation

  • What should I do if there is an error on my Booking Confirmation?
  • When will I receive the documentation confirming my cruise holiday details?
  • What information is on my Cruise Line Confirmation Invoice?
  • Does it matter if my middle name is on my passport but not Booking Confirmation?
  • Why does my invoice from the cruise line say I owe more than agreed at the time of booking?
  • Why are there no flight details on my Booking Confirmation?

Online Check-in & travel documents (including luggage labels)

  • Will arrival and embarkation times be allocated to me?
  • When will I receive my Cruise Tickets/Boarding Passes?
  • How will I receive my Tickets and Boarding Passes?
  • Can I download tickets to my mobile?
  • Should I download the cruise line's App?
  • Do I need to print documents at home?
See all 7 articles

ATOL & API (Advanced Passenger Information)

  • What is API and why do you need it?
  • What is an ATOL Certificate and how do I get it?
  • Useful Supplier links for API

Passport & Visa Information

  • What are the Passport requirements for my cruise holiday?
  • Visa Requirements

Insurance

  • Do I need Travel Insurance and when do I buy it?