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  1. PlanetCruise Help Centre
  2. Tickets and Important Documents

Tickets and Important Documents

Your Booking Confirmation

  • What should I do if there is an error on my Booking Confirmation?
  • When will I receive my holiday confirmation email?
  • What information is on my Cruise Line Confirmation Invoice?
  • Does it matter if my middle name is on my passport but not Booking Confirmation?
  • Why does my invoice from the cruise line say I owe more than agreed at the time of booking?
  • Why are there no flight details on my Booking Confirmation?
See all 7 articles

Pre-cruise checklist

  • What is my pre-cruise check list?
  • When will I receive my Embarkation time?
  • When will I receive my Disembarkation time?

Tickets and Online Check-in

  • Tickets & Online Check-in
  • Flight online check-in guidance
  • When will I receive my Tickets?
  • Can I download tickets to my mobile?
  • Do I need to print documents at home?
  • Where can I get Luggage Labels for my suitcases?
See all 7 articles

ATOL & API (Advanced Passenger Information)

  • Advanced Passenger Information (API)
  • What is an ATOL Certificate and how do I get it?

Passport Information

  • What are the Passport requirements for my cruise holiday?

Insurance

  • Do I need Travel Insurance and when do I buy it?
  • Travel Insurance
  • I need to make a claim on my travel insurance