Before You Sail
- What is my pre-cruise check list?
- Are Planet Cruise my Travel Agency or Tour Operator?
- My travel date is outside of the revised T&Cs from the cruise lines. What are my options?
- What is a 'guarantee' cabin or stateroom?
- How can I get to Southampton port for my cruise?
- What are approximate airport to port transfer times?
- What is the postcode for Southampton cruise terminals for Sat Nav directions?
- Can I get to Southampton by coach and which company to use?
- How automatic upgrades work? (P&O example)
- How do I know which Southampton cruise terminal I am sailing from?
- Can I arrange to park my car at the cruise ship terminal?
- A passenger on my booking has sadly passed away. What do I need to do next?
- Can I arrange an overnight stay and car parking at Southampton or Dover?
- What happens when I arrive at the destination airport?
- What happens to my cruise if there is a Hurricane, Typhoon or other weather related issue?
- What is a flight supplement for?
- What is the luggage allowance for my flight?
- Will my flights be direct?
- Are transfers between the airport and the ship included with my Fly Cruise Package?
- Do I need Travel Insurance and when do I buy it?
- I'm over 70 or have an underlying health condition, and the government has advised against travel. If I can’t travel, will I get a full refund?
- Do I need to be immunised against Yellow Fever?
- How can I pre-book cruise shore excursions?
- How many formal nights will there be on the cruise?
- What are my options if I don't want to dress up for formal nights?
- How much luggage can I take on to my cruise?
- What should I pack in my hand baggage vs in my checked case?
- What items can I not bring on the cruise ship?
- Can my child have a different surname to me on their passport?
- If I am travelling with a minor (aged 17 and under) that is not my child, do I need permission from a Parent or Legal Guardian before travelling?