Submit a request – PlanetCruise Help Centre

How can we help?

Your email address

Your Full Name

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Booking ID

Please enter our Booking ID (Reference)

Departure Date

Cruise Line

At What Point is Assistance Needed?

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Cabin Accessibiltiy

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Airline Mobility Assessment(optional)

Please choose the options that apply to the passenger's mobility

Are Any Passengers Pregnant at the Time of Departure?(optional)

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At the time of departure, how far along is the pregnancy?(optional)

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Are There Any Further Accessible Needs on Your Booking?(optional)

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Subject

Description

Please ensure that the information you are providing is complete and accurate. A member of our Customer Care Team will respond as soon as possible.

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