Wheelchairs, Mobility Scooters and Walking Aids

Taking your own Wheelchair or Mobility Scooter

If you are taking a wheelchair scooter or walking aid with you when you travel, you will be asked to provide your cruise line supplier with the following information:

Is the wheelchair;

• Collapsible wheelchair
• Fixed wheelchair
• Electric wheelchair

Is the scooter;

• Collapsible scooter
• Non-collapsible scooter

Dimensions required;
Width 

Height

Length

If your mobility aid is collapsible you may be required to provide both folded and unfolded dimensions.

Further information which may be required by the cruise line;
Make
Model

Weight

Battery type;
Wet cell

Dry cell

Gel cell

IMPORTANT NOTE FOR P&O AND CUNARD GUESTS

Mobility scooters will only be permitted on board if guests have booked an accessible cabin, selected suite, or mini-suite.
For further information, please read the cruise lines terms and conditions by following the links below;

P&O Cruises;

https://www.pocruises.com/accessibility/life-onboard/mobility-equipment

Cunard;

https://www.cunard.com/en-gb/the-cunard-experience/accessibility/wheelchairs-mobility-scooters

Wheelchair hire

Unfortunately, you cannot hire a wheelchair onboard, however, you can hire a wheelchair before your departure. We recommend mobilityatsea.co.uk 

They are the preferred supplier to many Cruise Lines for UK port departures. 

If you need to speak to our Special Assistance Team please call them on 0208 544 6029 or email specialassistance@planetcruise.com

Our team is available from Monday to Friday from 0900 to 1730.