Cancellation and refund policies

Cancellation policy

• Can I Cancel My Cruise Within 24 Hours?
• I Need To Cancel My Cruise Booking, Are There Any Charges?
• Can I Change The Date Of My Sailing?
• My Cruise Has Been Cancelled By The Cruise Line, What Are My Options?
• Cancellation Invoice And No-Show Letter

Refund policy

• What Is Your Refund Policy?
• When Am I Entitled To A Refund?
• Why Are You Requesting Bank Account Details From Me?

About Planet Cruise and know your rights as our customer

• Are Planet Cruise My Travel Agency Or Tour Operator?
• Can I Be Denied Boarding?
• What Happens To My Cruise If There Is A Hurricane, Typhoon Or Other Weather Related Issue?