What is an ATOL Certificate and how do I get it?

ATOL (Air Travel Organiser’s Licence) is run by the UK Civil Aviation Authority (CAA) and serves to protect a majority of air package holidays offered by UK travel businesses. For more details, please see CAA’s site.

Under the law, it is mandatory your holiday is financially protected. Whether your fly-cruise package holiday is being provided by the cruise line, or by Iglu.com, we will provide you with the appropriate ATOL Certificate upon booking.

In most cases, you will receive the ATOL certificate as a PDF attachment to your Iglu.com Booking Confirmation, but for bookings where we are your Tour Operator, your certificate will only be available for you to download from our My Booking portal. You can log in here using your Planet Cruise Booking Reference and your personal information.

I still need help.