A cruise line (supplier) invoice is a confirmation of your contract with the cruise line. The supplier invoice confirms the cruise line’s price of the holiday, which in most cases will differ from that agreed at the time of booking. The cruise line’s price will not include any discounts given by us and the breakdown of costs might be slightly different. Please refer back to your Booking Confirmation for the price of your holiday.
Please also note that there will be a difference in the balance due date required by us versus the cruise line. We do collect balances in advance of the cruise line’s balance due date to ensure we have sufficient time to transfer the balance to the cruise line.
Please also be aware that the cruise line’s invoice may not reflect the sum you have paid us to date. You can review the payments you have made with respect to this holiday, and the outstanding balance (if applicable) via our Customer Portal.