What is your refund policy? When will my refund be processed?
How will my refund be processed?
Why has my refund taken so long to be processed?
When am I entitled to a refund?
Why are you requesting bank account details from me?
Where should I send my bank details?
Will there be a charge to cancel my holiday or can I get a refund?
Due to travel restrictions and Covid - 19 uncertainty can I cancel my cruise and get a full refund?
If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this?

If I choose to be refunded, but then change my mind and decide I want a Future Cruise Credit instead, can I do this?

22 September 2022 10:50
Updated

Yes, as long as the refund hasn’t been processed, we can change the compensation offer back to a Future Cruise Credit for the amount paid toward your cruise fare.

I still need help.

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