RCN stands for Refund Credit Note. This entitled our customers to a voucher worth the full value of their holiday package booked through ourselves where we were the operator.
RCNs are financially protected under the ATOL scheme and can be used as ‘cash’ for any of our holidays. Whilst we are no longer issuing RCNs, our customers that have RCNs are still financially protected until 30 September 2022, by which time the RCN would have to be used against a new booking or the value refunded to you in cash.
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